Snap To Claim app for iPhone and iPad

Asian Alliance Insurance PLC Motor and Surgical Claims

--MOTOR

How to use:

Customer to call the call center and intimate the claim

Call center to decide if the claim falls into the snap to claim Creteria. (Crteria to be minor claims, during 7am to 6pm excluding hit and run and malicious cases, call centre agent also to have the option of activating snap to claim if a assessor is not available to do on site even if it dosent fall into the above criteria)

Call centre agent to guide the customer on Snap to claim application download process. (Moving forward the call Centre to give a welcome call at the time of policy underwriting and make sure the customer downloads the application to make snap to claim seemless as possible at a time of the claim)

Call center agent to guide the customer through the Snap to claim needed photographs mentioned below

Photos of own damages of the insured vehicle including the number plate
Photos of third party vehicle damages including the number plate
3rd party property damages
Accident location including surrounding buildings
Customers driving license / Customer insurance card
Debris of the accident.
Face of the insured and 3rd party driver

Call Centre agent in consultation with the engineering division to make an onsite offer if possible.

--SERGICAL

How to use:

PLEASE ENTER THE MEMBERSHIP NO:EX : AAI/A000684/0107/E
TAKE THE PHOTO OF ORIGINAL BILLS & PRESCRIPTION WITH RUBBER SEAL & SEND CONFIRMATION SMS WILL BE SEND.(APPROVED OR REJECTED, WITH REASON)

Terms
1.CORRECT MEMBERSHIP NUMBER & THE NAME OF PATIENT SHOULD BE CLEARLY MENTIONED
2.PHOTOGRAPH OF ORIGINAL BILLS,PRESCRIPTION & PHARMACY DRUGS BILLS TO BE SUBMITTED WITH FULL CLEAR IMAGE
3.CLAIMS TO BE SUBMITTED WITHIN THE INTIMATION PERIOD AGREED WITH THE INSURED
4.PRESCRIPTION SHOULD BE ALONG WITH THE DATE & DOCTOR SEAL
5.ALL OTHER TERMS & CONDITIONS SUBJECT TO EXISTING POLICY COVERAGE